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Lifetime Customer Support
1-2 Year Warranty
Mark Pulling
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Local Service Network
30-Days Returns
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Exclusive Official Offers
Commuter / Mountain
250W / 75Nm
126KM
48V 13AH
Throttle / Torque Sensor
120kg / 264lb
20*4.0 inch
Mechanical Disc
In Stock: Once you receive your order confirmation email, shipping preparations will begin within the following 2 business days, and your order will be shipped on the third business day.
Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.
No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.
You can expect to receive your product within 7 to 10 business days when shipped from our warehouse.
*Please note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.
Please click here to view the instructional bike assembly video for the L20 Boost.
Please click here to view the instructional video on switching between units of measurement.
Please click here to view the instructional video on resetting your e-bike.
Certified quality and premium service
Official & Authentic
Official products. Genuine quality. Full protection.
Fast Official Support
Priority phone and email support from ENGWE Official.
Local Service Network
500+ local repair services across EU, USA and UK.
24-Month Warranty
Optional extended protection beyond the standard warranty.
Worry-Free Shopping & Returns
Easy returns for a stress-free shopping experience.
Official ENGWE Accessories
Factory accessories with perfect compatibility.
Multiple Payment Options
Installments, local payments, wallets and credit cards.
ENGWE Rewards
Earn points and redeem exclusive gifts.